Welkom Go to Assist from Citrix

Type the code you received from your Representative and click the Click Here button to proceed.

Step 1:	Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the code in the field below and click the Click Here button to initiate the screen-sharing session.

Step 2:	You are prompted to download a small virus-free plug-in.

Step 3:	With your permission, your support representative can view your screen and share control of your mouse and keyboard.

Step 4:	You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

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